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Oct 154 min read

Insights from a Former FAO in Private Loan Operations

In the ever-evolving landscape of financial aid, it is rare to find someone who has experienced both sides of the desk, as a Financial...

Jan 102 min read

ELM's Personalized Service Sets Us Apart

In today's world, poor customer service has become the norm, whether it's endless phone holds, unanswered emails, or useless chatbots. At...

Dec 8, 20231 min read

Happy Holidays From ELM

Dear ELM Colleagues, As we embark on a new year together, I want to take a moment to express my sincere gratitude for this amazing...

Nov 16, 20233 min read

Lessons from the Conference Circuit: Key Takeaways for Financial Aid

The ELM team (Brendon Sanger, Biz Daniel, Raina Chezem, Rob Smith, and Scott Orris) returned from an exciting fall conference season full...

Oct 16, 20231 min read

Happy National Financial Aid Day

On this day, we recognize and celebrate the hard work and dedication of those who help millions of financial aid recipients every year.

May 4, 20235 min read

30-Year Industry Expert Shares Her Knowledge

Karen Cooper shares tips for any new Financial Aid Office Advisor.

Mar 30, 20233 min read

Kent State Processing Upgrade Yields Measurable Results

KENT STATE UNIVERSITY School Size: Large Affiliations: Public Tuition: $11,000/year Use Case: Automation and Time Savings School System:...

Feb 27, 20232 min read

What's New: School Feedback Edition 2022-2023

Last February, we shared the importance of school feedback and its role in helping ELM identify and prioritize future enhancements to our...

Dec 13, 20221 min read

Happy Holidays From ELM (2022)

Dear ELM colleagues, I wish you all a very safe and happy holiday season. Our success would not be possible without your partnership,...

Oct 10, 20224 min read

Interview: Fall Conferences

We recently had a chance to sit down with Brendon Sanger, Vice President of Growth & Development at ELM and a 27-year veteran in Higher...

Aug 1, 20221 min read

3 Must-Do's We Recommend Right Now

The peak processing season is upon us, and we want to make sure you know we are here for you! With that in mind, here are three essential...

Jun 13, 20222 min read

3 Reasons We are Excited for NASFAA'S National Conference

Summer is in high gear, strawberries are in abundance, and some areas have excessive heat levels (okay, maybe that last one isn't a...

May 16, 20223 min read

ELM Helps The University Of Kentucky Find The Right Balance

UNIVERSITY OF KENTUCKY School Size: Large Affiliations: Public Tuition: 20,000-30,000/year Favorite ELM Feature: Just Certify Use Case:...

May 4, 20221 min read

Five Reasons To Turn To ELM Right Now

Are you going directly to one or more lender websites, separate from ELM, to process any part of a private loan? Are you manually...

Feb 1, 20225 min read

ELM's CEO Discusses the Importance of School Feedback

We recently had a chance to sit down with the President and CEO of ELM Resources, the country's leader in private student loan...

Nov 16, 20212 min read

Season Of Thanks- ELM Gives Back 2021

The holiday season is here—cooler weather, the start of celebrations, bright lights, and get-togethers with those we love. At this time...

Oct 8, 20212 min read

5 Ways To Get The Most From ELM

What an era we live in! The transformative age brought boundless advances in how we communicate and socialize with one another—while...

Aug 23, 20213 min read

Help Is All Around You

Peak season is here, which means your workdays are getting busier and busier. This time of year is rewarding, but it can also be...

Jul 19, 20213 min read

Passwords, why so complicated?

“Be sure to use a strong password” is advice we all regularly hear. The sheer number of credentials and passwords that we have to manage...

Mar 30, 20213 min read

See What's Blooming at ELM

The spring season is here, bringing budding trees and baby birds to greet us. As the weather gets warmer, we are also sharing some...

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