Every November, we contact thousands of Financial Aid Officers (FAOs) nationwide to hear feedback on ELM's products and services. This...

In the ever-evolving landscape of financial aid, it is rare to find someone who has experienced both sides of the desk, as a Financial...

In today's world, poor customer service has become the norm, whether it's endless phone holds, unanswered emails, or useless chatbots. At...

Dear ELM Colleagues, As we embark on a new year together, I want to take a moment to express my sincere gratitude for this amazing...