Every November, we contact thousands of Financial Aid Officers (FAOs) nationwide to hear feedback on ELM's products and services. This...

In the ever-evolving landscape of financial aid, it is rare to find someone who has experienced both sides of the desk, as a Financial...

In today's world, poor customer service has become the norm, whether it's endless phone holds, unanswered emails, or useless chatbots. At...

Dear ELM Colleagues, As we embark on a new year together, I want to take a moment to express my sincere gratitude for this amazing...

The ELM team (Brendon Sanger, Biz Daniel, Raina Chezem, Rob Smith, and Scott Orris) returned from an exciting fall conference season full...

On this day, we recognize and celebrate the hard work and dedication of those who help millions of financial aid recipients every year.

Karen Cooper shares tips for any new Financial Aid Office Advisor.

KENT STATE UNIVERSITY School Size: Large Affiliations: Public Tuition: $11,000/year Use Case: Automation and Time Savings School System:...

Last February, we shared the importance of school feedback and its role in helping ELM identify and prioritize future enhancements to our...

Dear ELM colleagues, I wish you all a very safe and happy holiday season. Our success would not be possible without your partnership,...

We recently had a chance to sit down with Brendon Sanger, Vice President of Growth & Development at ELM and a 27-year veteran in Higher...

The peak processing season is upon us, and we want to make sure you know we are here for you! With that in mind, here are three essential...

Summer is in high gear, strawberries are in abundance, and some areas have excessive heat levels (okay, maybe that last one isn't a...

UNIVERSITY OF KENTUCKY School Size: Large Affiliations: Public Tuition: 20,000-30,000/year Favorite ELM Feature: Just Certify Use Case:...

Are you going directly to one or more lender websites, separate from ELM, to process any part of a private loan? Are you manually...

We recently had a chance to sit down with the President and CEO of ELM Resources, the country's leader in private student loan...

The holiday season is here—cooler weather, the start of celebrations, bright lights, and get-togethers with those we love. At this time...

What an era we live in! The transformative age brought boundless advances in how we communicate and socialize with one another—while...

Peak season is here, which means your workdays are getting busier and busier. This time of year is rewarding, but it can also be...

“Be sure to use a strong password” is advice we all regularly hear. The sheer number of credentials and passwords that we have to manage...